WHAT'S THE COST TO US? >
There is no cost to the charity and using Sacramento is financially risk free. We do not charge a fee or a percentage of profit and you do not have to buy in the auction items as we provide these on a sale or return basis.
There will be a charge of 2.5% for any credit card (we do not charge on debit cards) transactions processed through our banking terminals (PDQs). This charge would also apply to you if using your own PDQ machines, as this is a standard handling charge imposed by the bank.
WHO SOURCES THE AUCTION ITEMS AND DECIDES WHAT GOES IN THE AUCTION LIST? >
Prior to your event we will carefully select appropriate items to include in your auction list. Our suggestions will be based on criteria including the size of the event, venue and clientele. Rest assured, if you are not entirely happy with the auction lots we initially recommend, you are free to make changes.
CAN WE INCLUDE OUR OWN ITEMS IN THE AUCTION LIST? >
Absolutely! You are welcome to include an agreed number of your own items in the Silent or Live Auction. We find that on average charities like to include 5 items in the Silent Auction. We will manage these items on your behalf, free of charge, and you will receive 100% of their sale proceeds.
WHO DEALS WITH BIDDER PAYMENTS, DELIVERIES AND AFTERCARE? >
We do! We collect all monies, processing as many payments as possible on our PDQ terminals at the event as well as dealing with any invoicing or chasing of outstanding payments after the event. We deliver auction items to guests who do not wish to take them home on the night. We handle all bidder aftercare, delivering standards of excellence in our customer service.
FOLLOWING THE EVENT, WHEN AND HOW WILL WE RECEIVE THE FUNDS RAISED FOR OUR CHARITY? >
You will receive a full Fundraising Breakdown within 3 working days of the event. Once we have collected all outstanding payments you will receive the money via your preferred method of payment.
WHY CAN'T WE RUN THE AUCTION OURSELVES WITHOUT SACRAMENTO? >
Of course you can, and some people do, however, many charities will not have the resources to manage everything. The service we provide includes: the sourcing of quality items, the printing of Bidding Brochures, the display of items, the provision of professional staff pre, during and post event, the collection of monies, the delivery of items, and fundraising advice throughout. The key is that we specialize in this field so we will not be overburdened by the substantial work involved in running an event - we will simply be there to raise you more money!